Legal & Transparency
Privacy Policy
Last updated: July 2026 — How we protect and respect your data.
Our Privacy Promise
Your data is yours.
Plain and simple.
At Zeparture, we believe in full transparency. We do not sell your personal information, we do not track you silently across the web, and we only collect what is absolutely necessary to secure your curated package seat.
No selling your data
Your personal info is only shared with trusted local vendors (hotels, transport) to fulfill your booking.
Secure transactions
All payments go through secure industry-standard gateways. We never store your card details.
WhatsApp Transparency
All queries and bookings are initiated by you directly to our official WhatsApp business number.
The Details
Full Policy Breakdown
01
Introduction
Zeparture ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (zeparture.com) or make a booking with us. By using our website, you consent to the practices described in this policy.
02
Information We Collect
We collect information you provide directly to us, including:
- Contact details: Name, email, phone, and WhatsApp number.
- Travel preferences: Departure city, travel dates, and special requests.
- Identity: Passport details when required for visa processing.
- Payment info: Processed securely via partners (we don't store card details).
03
How We Use Your Information
We use your information to:
- Process and confirm your booking.
- Coordinate travel details (pre-departure groups, trip captain logistics).
- Share optional updates on new departures (opt out anytime).
- Analyze website performance and comply with legal requirements.
04
WhatsApp Communications
Our primary communication channel is WhatsApp. Clicking "Book" or "Enquire" redirects you to WhatsApp with a pre-filled message. Chats are subject to WhatsApp's own privacy policy. While not stored on our website servers, our team has access to chats on our official business number.
05
Sharing Your Information
We do not sell your personal data. We only share information with trusted third-party partners (hotels, transport, activities, and payment gateways) strictly to fulfill your booking. These partners are contractually obligated to keep your data confidential.
06
Data Security
We implement technical and organizational measures to safeguard your data. Our website uses HTTPS encryption, and payments are routed via industry-standard secure processors.
07
Cookies
We use cookies to improve your browsing experience and understand usage. You can adjust your browser cookie settings, though some site functions may be affected.
08
Your Rights
You have the right to access, correct, or request deletion of your personal data, or opt out of marketing. To exercise these rights, message us on WhatsApp or contact us directly.
09
Changes to This Policy
We update this policy periodically to reflect operational or regulatory changes. Any updates will be posted here with a new date.
10
Contact Us
For questions about your privacy, reach out on WhatsApp. We are happy to clarify details before you book.
Have a question about your data?
We're happy to explain how we keep your information secure.